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We all do it, often without even realizing it. When stuck doing the same mundane tasks day in and day out we tend to accept them as ‘part of the job’ and mindlessly click through the same multi-step processes or copy/paste data from A to B and don’t even give it a second thought. Imagine the possibilities if you could take 30, 40, or even 50% of those tasks and fully or even partially automate the process. Sales reps could make more calls, management could conduct more training or focus on BD, the world is yours! Stop wasting hours on excise tasks that could be spent nurturing leads or building client relationships. Ask one of the best Salesforce development company how we can enhance your productivity by letting Salesforce solutions do some of that heavy lifting!
Talk to an ExpertWith each new Project the first step should always be Discovery. During this phase, clearly identify your overall needs, challenges, known bottlenecks, bugs, etc., and provide a high-level walkthrough of your common use cases to the development team. Adequate background information provided upfront will ultimately result in a solution that not only provides you with the requested functionality you need but also seamlessly blend the addition into your existing processes with minimal interruptions.
Once the development team has a solid understanding of your requirements and potential risks a senior developer and/or architect should work with the development and client teams to design a solution that not only meets your needs TODAY but also sets you up for future success! When it comes to design, there’s no such thing as too much detail so long as it is concise and well organized. Be thorough here and it will save you time once development begins!
During development the team should regularly work with stakeholders either directly or through the assigned Project Manager to ensure deliverables are meeting the requirements and staying within the agreed upon budget. Prior to client review, each work item should be tested by a Quality Assurance Engineer and validated per requirements. Once confirmed, the stakeholder / SME responsible for the module should give their approval once they have completed testing of their own.
Once the developer, QA, Project Manager, and client have all signed off on a work item or sprint a plan should be discussed to orchestrate the deployment into production. This will require stakeholder availability to re-test in production post-deployment to confirm functionality. It is critical at this phase to not only test the NEW functionality, but also any existing functionality that may have been inadvertently impacted by the deployment.
Once a project is deployed, stakeholders and development teams should closely monitor the org for unexpected errors over the first 3-5 days and report/fix/deploy any anomalies immediately. During this time there should be no new development in progress and all updates confirmed by stakeholders in sandbox and production orgs before closing the work item.
No matter how well you plan or design for the future there will always be maintenance required due to evolving company goals, new processes, security updates, and seasonal releases. While not required, it is recommended to consider adding a Managed Services Retainer for additional tasks and upkeep of your org. This is especially important if you typically use freelancers or non-certified admins to maintain your org. It is far easier to keep an environment organized and running well than it is to restore and rebuild after years of ad-hoc development.
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Jpetto is a 100% Native-to-Salesforce Project Management app to help your team stay organized and on schedule while using the Salesforce platform! Allow your customers access to hours reports and dashboards in real-time, automate invoice generation, and collaborate at the record level with Chatter or our custom Slack Integration with our Salesforce professional services. Log hours and track team productivity with our native timesheet system OR take advantage of our Clockify Integration for a more powerful data collection and productivity tracking tool!
High-Velocity Sales is a powerful Enterprise-Level tool for keeping teams organized and structured. In one of the recent updates, Salesforce solutions included the ability to link cadences to Opportunities... but with some severe limitations. Out-of-the-box, HVS only supports having one opportunity in a cadence per contact at any given time. With EOC, you can relate multiple opportunities in cadences to a single contact! In addition, we have included a workaround for a feature-breaking bug within HVS itself that, as of this writing, causes the opportunity to be dropped from a cadence if you use the 'branching' feature in cadence steps and branch to a new cadence on the Salesforce platform.
Apex Batch jobs are very useful until you have too many running at once, too frequently, on large data sets, or any combination of the above. By default, the Apex Flex Queue in Salesforce platform only allows a maximum of 100 jobs to be enqueued at any given time. Any overflow is essentially 'skipped' until its next scheduled run. With our Salesforce development company, Enhanced Fex Queue is implemented, those limits are handled with a prioritized queue that lets you decide which jobs should execute first (by class name), and any overflow from the Standard Flex Queue is enqueued in the enhanced queue until space is available. Once a spot opens, the next prioritized job will be added to the queue and executed in sequence.
Director of IT & CRM, M.S. Rau Antiques
We’ve been working with Legendary Solutions just over a year now. They are the 5th dev consultant I’ve used and by far the most thorough. Chad and his team are always looking out for the future of your org. forget about those dev teams that just slap code in, do no testing.
Senior Salesforce Administrator, Patch Lending
Legendary Solutions has helped us implement High Velocity Sales and PhoneIQ for the past several months and I've been extremely impressed with their knowledge of Salesforce and ability to execute creative solutions to any business problem. Chad and his team also worked tirelessly to help us refactor our org so that it runs more smoothly and efficiently. I've worked with many consultants in the past, but Legendary Solutions has been one of the most talented and hardworking Salesforce partners we have ever worked with.
Chief Marketing and Technology Officer, Patch Lending
We've been working with Legendary for about four months and have made great progress together. Our initial engagement was to obtain help implementing HVS for Salesforce (as a replacement to SalesLoft). Chad has deep experience with both HVS and our phone provider PhoneIQ, which is why we initially hired Legendary. The team has been really helpful and identifying issues and helping us improve our instance well beyond the scope of our initial engagement. We're excited to introduce new and better functionality to our sales team and appreciate the assistance we've received from Chad and the team.
Sr. Product Analyst, 360 Degree Cloud Technologies
Chad and his team at Legendary Solutions helped us build a better version of our Salesforce Org that is optimized for large data sets and faster load times. The best thing about them is they engage with you and deliver the best you can think of. I would recommend "Legendary Solutions" any day over some hefty consulting business out in the market.
CEO, PhoneIQ
We've been working with Legendary Solutions for little over a year now implementing HVS/CTI Solutions and more, to Sales and Service Cloud users. Chad Hammond and his team have proven to be the best consultant/partner we've came across so far. Their knowledge and experience about the ecosystem and the Salesforce platform is second to non, helping customers achieve their objectives in a very effective way. Everything from planning, to execution and deployment is carefully & professionally coordinated and their dedication and ongoing support makes their company unique and a trustworthy partner to grow your business.
Consultant-Sales Engineer, CEPTES Inc.
They are a great partner to work with. We are working on multiple projects and very happy to collaborate.
We have worked extensively in the legal services industry primarily focused on the Litify App, available on AppExchange, in partnership with Empiric Solutions.
We have had multiple clients in the Real Estate industry and would be happy to assist you in configuring a complete Salesforce solution for sales, lease, property management, condominium management, lending, and more!
We understand that when competing for leads in a fast-paced industry like Lending & Financial Services, response time can be the variable that makes or break a deal. We have implemented hundreds of automations focused on reducing the time gap from Lead creation to initial outreach, including SLA tracking so you can hold your sales team accountable!
Whether using WordPress, Commerce Cloud, Shopify, or even a custom site, we know the importance of a seamless and organized sales process. You should never have to copy/paste or manually generate emails and invoices for each sale. Let Salesforce professional services do that for you with automations!
We have worked extensively in the legal services industry primarily focused on the Litify App, available on AppExchange, in partnership with Empiric Solutions.
We have had multiple clients in the Real Estate industry and would be happy to assist you in configuring a complete Salesforce solution for sales, lease, property management, condominium management, lending, and more!
We understand that when competing for leads in a fast-paced industry like Lending & Financial Services, response time can be the variable that makes or break a deal. Our Salesforce consulting company has implemented hundreds of automations focused on reducing the time gap from Lead creation to initial outreach, including SLA tracking so you can hold your sales team accountable!
Whether using WordPress, Commerce Cloud, Shopify, or even a custom site, we know the importance of a seamless and organized sales process. You should never have to copy/paste or manually generate emails and invoices for each sale. Let our Salesforce consulting company do that for you with automations!