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Saleforce Consulting Services

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Salesforce Consulting Services

Our Salesforce Consulting Services help you and your business overcome challenges and difficulties through the introduction of a CRM for enhancing customer experience. We help it enable streamlining the workflow processes in different departments and automate repetitive tasks so that the service agent can focus on achieving the organizational goal. With consultation for Salesforce Service Cloud, Salesforce Sales Cloud, Salesforce Data Migration, etc. we try to bring peak customer satisfaction in Retail, Finance, and Health industries and the consultation provides you the vision of how this CRM solution is best suited for you and also help you through the obstacles while implementing Salesforce with the help of experts that bring their skills to work into your business.

Chad Hammond, Founder and CEO, Legendary Solutions

Chad Hammond is a certified Salesforce Developer who has given a decade of his life working for the Salesforce platform as a certified apex developer and app builder. He has been dealing in consulting services for Salesforce and is a certified Salesforce partner since 2020. He brings his experience to provide success and longevity to every type of business and Salesforce user.

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What do we offer in Salesforce Consulting Services?

    • SALESFORCE SUPPORT

    • The Salesforce consulting services continue throughout the life cycle of the business. New updates and modifications are introduced to the platform as well as the people of the organization through training and support as the environment of the Salesforce platform are constantly changing and evolving.

    • SALESFORCE SALES CLOUD

    • Salesforce Sales Cloud is an all-in-one sales CRM platform for marketing, sales, and support to your customers with features like lead generation and management, performance analysis of sales agents, live chat, etc.

    • SALESFORCE SERVICE CLOUD

    • Salesforce Service Cloud enables the management of data related to services provided to the customer like past interactions, case management, and knowledge portal.

    • SALESFORCE STAFF AUGMENTATION

    • It is crucial that as an organization, you make sure that your staff is well-informed and familiar with the new changes you are about to bring in. And this is exactly what staff augmentation to the Salesforce platform is all about.

    • SALESFORCE PARDOT

    • Salesforce Pardot is a marketing automation tool for businesses that offer automatic directing of relevant leads towards the business, and e-mail marketing to ensure the growth and expansion of the business.

    • SALESFORCE MANAGED SERVICES

    • Our Salesforce-managed services include the complete set of processes and activities from consultation, implementation, and migration, to ongoing support and evolution thereafter.

    • SALESFORCE MARKETING CLOUD

    • Salesforce Marketing Cloud is an extension of Salesforce Pardot as it comes with more features such as social media management, and insights into marketing which helps in forecasting and data-driven decisions.

    • SALESFORCE INTEGRATION

    • We integrate Salesforce CRM with the other software that your company uses such as accounting software, etc. to enable a centralized view of data and a unified experience for your organization.

    • SALESFORCE IMPLEMENTATION

    • Salesforce implementation involves the process of bringing a CRM into your business through data configuration, migration, and augmentation of the staff to the platform and the processes in between that require expert insight.

    • SALESFORCE EXPERIENCE CLOUD

    • Salesforce Experience Cloud formerly known as Salesforce Community Cloud is a way of improving customer experience through features like self-service portals, and groups where they can engage and solve their issues by themselves.

    • SALESFORCE DEVELOPMENT SERVICES

    • Our Salesforce development services include planning how the CRM will be implemented, i.e., what will be the steps taken during the process, the tools to be used, and the support once the implementation is finished.

    • SALESFORCE DATA MIGRATION

    • Salesforce Data Migration services enable the moving of data from one platform to another. It is a process that must be executed carefully to not cause any mishandling.

    • SALESFORCE DATA MANAGEMENT

    • Salesforce Data Management is a continuous service of managing data throughout the life-cycle of the business. It involves retaining and maintaining crucial data and discarding data that is no longer used by the organization and much more.

    • SALESFORCE CUSTOMIZATION

    • We customize the platform to tailor your business needs along with integrating additional tools and features for successful Salesforce implementation.

    • SALESFORCE AUTOMATION

    • Salesforce Automation helps automate repetitive tasks to divert the energy of service agents toward the achievement of targets or organizational goals as they are relieved from performing these tasks manually.

    • GOVERNOR LIMIT AUDITS AND REFACTORS

    • We all have to live with Governor Limits and system restrictions imposed by Salesforce. Our comprehensive audit packages under Salesforce Consulting Services include options to focus on specific areas such as automation, security, best practices, license usage, and more!

    • AUTOMATION AUDITS AND REFACTORS

    • Unfortunately, while some automation tools are easy to pick up they can very quickly get you into situations where errors pop up regularly. We have vast experience refactoring existing automation to remove recursion and overlap that inevitably occurs over time if not managed from the beginning.

We are honored to have achieved the tier of ridge Salesforce Consulting Partner by Salesforce for our high-quality and consistent hard work toward driving customer satisfaction.

What you see is what you get

    • IDENTIFYING BUSINESS OBJECTIVES

    • Our experts, after carefully analyzing your business and its operations, list the objectives and goals of the business in terms of revenue and other factors as an organization.

    • Depending on the budget, goals, needs, and type of business, we recommend the best-suited Salesforce edition for your business, including the additional tools and features that need to be integrated to enhance the functionality of the platform.

    • TAILORING SALESFORCE CLOUDS TO STREAMLINE SPECIFIC PROCESSES

    • Whether you choose Salesforce Sales Cloud, Service Cloud, Marketing Cloud, etc. we tailor the platform to streamline specific processes to your businesses whether it be the sales pipeline, marketing campaigns, or customer service protocols, we got you!

    • TRAINING AND SUPPORT

    • We ensure complete utilization of Salesforce through ongoing training and support from time to time to make the direct users of Salesforce understand the platform deeply so that they can easily work their way through it and achieve their goals.

WHY CHOOSE LEGENDARY SOLUTIONS?

    • Absolute Solution to all your CRM needs:

    • We provide a whole package of services so that you enjoy the complete solution to all the difficulties and obstacles that your business is facing while interacting with customers. With these solutions, manage your staff activity and performance and look up the history of customer purchases to provide the best solution to their grievances.

    • Elite Professional Services:

    • With us, you just have to sit back and relax without worrying about the quality of services being offered to you and your business as our team ensures 100% focus and transparency throughout the processes and manages and takes care of your data in such a way that it isn't compromised or lost in cyberspace.

    • Dynamic Spectrum:

    • Along with the professional services of Salesforce, we provide you with web/app development services which make us a one-stop shop for all your business needs. Whether it be improving customer satisfaction, data management, or improving customer experience through mobile and web apps, we got you! Our expert team ensures you get exactly what you need.

6-Steps to Success

    • DISCOVERY

    • The success of a project depends on the discovery of the right method of processing the task and this can be done through proper research.

    • DESIGN

    • Designing the project, meaning ascertaining the feasibility and viability of the project and desirability, i.e. who the user is and who he cares about. Our designers deliver exactly what is asked for.

    • DEVELOPMENT

    • The development process has our most emphasis on the whole process so that we can deliver high-quality apps within the prescribed time limit. It involves managing the data transfer and adding the tools.

    • DEPLOYMENT

    • Transferring the metadata from one Salesforce organization to another without any mishandling is a task that requires 100%focus on Salesforce professional services as the data mustn't get lost in the transfer into the web world.

    • POST GO-LIVE SUPPORT

    • We provide Salesforce consulting services for after-go-live support which includes maintenance, resolution of issues 24×7, and ensuring that the project runs smoothly without any halt.

    • UPDATES AND SYSTEM EVOLUTION

    • Our Salesforce experts Consultants provide support to the Salesforce project throughout so that it does not face any issues. It involves providing regular updates and modifications as per the changing operational situations of the platform.

FAQs

Salesforce Consulting Services are a set of services that include, consultation, support, managed services, implementation, customization, integration, and staff augmentation for a successful collaboration of a CRM platform with the business.

A Salesforce consultant helps a business identify its goals and objectives and hence suggest the best suited edition of Salesforce, the customizations to tailor to a business’s specific needs, along with additional tools and third-party apps that need to be integrated with the platform in order to achieve maximum utilization.

A Salesforce partner helps in the successful implementation of Salesforce into your business through his expert insights which can help you save cost and money by following the right path, and provides you with the support that you need along the way while suggesting updates and changes.

Legendary Solutions provide its expert Salesforce services in industries related to every prevailing industry and specializes in legal services, real estate, financial services and retail sales.

We are focused on delivering quality solutions that promote mutual growth and customer success at an affordable price point. We also offer custom pricing solutions for small businesses and non-profits to fit within any budget type.

Let us wield our expertise to drive your build-out.